why does it even surprise me....
Tuesday, June 22, 2010
So, I called Citibank to let them know I may be using my credit card outside the states and guess what? Apparently, they made the decision to cancel my card in Jan this year because I hadn't used it in 4 months. Really? WTF Citibank. I didn't even get any notification. Plus, I haven't used it in 4 months because they kept upping the APR on me without telling me. Bloody shady is what that is.
I wonder if they'll close my bank account too cos I haven't been using it since they are terrible in general and their customer service sucks for both bank accounts and credit cards...why no, I do not want to talk to you, Meh-tew, because you're obviously answering my call from a call center in India since you can't even pronounce your English name right and you keep telling me that the server is down for updates when I want to make any type of changes to my account.
The lady I spoke to today was like, if you want, I can transfer you and you can sign up for a new credit card. Are you kidding me? I was on the fence with Citibank but this is the last straw - never again Citibank, never again. They've lost all my business (I think I'll go close my account this week and just stick with Bank of America) and I will never recommend them to anyone. Absolutely horrible!
